Home - Products - Technical Service - XTruck USB Link + Software Diesel Truck Interface FAQ
« Go Back

XTruck USB Link + Software Diesel Truck Interface FAQ

Matched Product
XTruck USB Link Diesel Heavy-Duty Truck Diagnosic Interface For Engines Transmissions ABS Instrument Panels

XTruck USB Link Diesel Heavy-Duty Truck Diagnosic Interface For Engines Transmissions ABS Instrument Panels   Item No. SH27-C

Buy it Now: US$179.00
      Click Here to Shop
1) Compatible with applications that diagnose engines, transmissions, ABS, instrument panels and more.
2) It Works As Great As Nexiq.
3) Support system: XP and windows 7
4) Support many Heavy-Duty, Light-and Medium-Duty Trucks

Photos

XTruck USB Link + Software Diesel Truck Interface FAQ
XTruck USB Link + Software Diesel Truck Interface FAQ

Description


XTruck USB Link + Software Diesel Truck Interface FAQ

Language of software list:


Vehicle/engine/brake/translation application Software Language
Cummins Volvo/MACK Perkins  Allison  Caterpillar Detroit International Hino 
Isuzu Kobelco Meritor/ZF Wabco Eaton Navistar Vansco Bendix Freightliner
English
Cummins Volvo/MACK Caterpillar Perkins  Allison Deutsch
Cummins Volvo/MACK Perkins  Allison  Caterpillar Español
Cummins Volvo/MACK Perkins  Allison  Caterpillar Français
Cummins Volvo/MACK Perkins  Caterpillar Italiano
Cummins Volvo/MACK Allison Русский
Cummins Volvo/MACK Perkins  Allison  Caterpillar Português
Cummins Volvo/MACK Nederlands
Cummins Volvo/MACK Perkins Caterpillar  Caterpillar Danskere
Cummins Volvo/MACK العربية
Cummins Volvo/MACK Perkins  Allison  Caterpillar  Kobelco 中文
Cummins Volvo/MACK Perkins Allison  Caterpillar 日本語
Cummins Volvo/MACK Allison 한국어
 

Q1: Can I update your Xtruck USB Link?
A1: No, do not update Xtruck USB Link, or it will not work.
 
Q2: Xtruck USB Link + Software need password?


 
A2: No, it does need, for more details, please check the user manual in the column "technical support" 
or under "Related Download Files".
 
Q3: I followed the instructions step by step to install the drivers. I didn't have internet connection 
and I never tried to update the USB-Link. 
The "POWER" light" got on and the "DATA" & "FAULT" lights go on and off, on and off. And the device manager show 
and hide the USB-link drive.

A3: This is because you install the original new driver and the Xtruck is broken, you need to return back to us for repair.
(Note: please do not install the original software with our hardware.)
 
Q4: Does Xtruck work with Volvo Bus and Isuzu truck? Xtruck has no communication with these two vehicles.
A4: Xtruck hardware isn't compatible with Volvo Bus. And our Xtruck only work with North American Isuzu. 
Xtruck cannot work well with CAT,especially the Asian Cat, 
Xtruck only support CAT with J1939 and J1708 protocol, but so far most CAT engine is CAT special protocol CDL 
and J1939 Protocol has not yet come into use.
 
Q5: I bought one Xtruck USB-link, after the driver setup finish; I plug Xtruck into the computer and all the indicator lights flash, 
this is not should be like this, what it means? 
What should I do? Does Xtruck have any problem? (By the way, I followed the setup instruction in the video)
A5: Try to install successfully the software driver and then connect with the car to test the vehicles. Any more questions, please keep contact.
 
Q6: When the ECU starts, it shows an error message "Received Error Code: 275"


 
A6: The driver isn't installed successfully, and the software can't recognize the hardware.
 
Q7: When connect the Xtruck, The power light, data light and Fault light keep flash fast, what's happened?
A7: You try to update Xtruck, right? You have to return back us for repair.
 
Q8:Does Xtruck contain ISUZU IDSS software? IDSS software fail to loading and display CRC error:
 "the file C:\Program Files\IDSS\images\2007icvch \processed\fullsize\fullb606.rra doesn't match the file in the setup's cab file."
A8: Please check the setup instruction and step-by-step install the software, and at the same time make sure your computer 
system support Isuzu IDSS software.
 
Q9: I am your old customer; I buy from you several Xtruck. But this time, when I open this software: V-MAC III Service diagnostics V2.6.12, 
it display an error message 
"Unable to read value software\Mack Trucks, Inc\Common\Device ID", then I choose "Preferences" and then "RP123A Device name", 
but there is nothing in the drop-down box for me to choose Xtruck USB.


 
A9: Make sure the driver installs successfully and the Patch is installed. Please install the software on another computer, 
do not install on the computer that you previously used.
 
Q10: WAS Multi-Diag Truck Diagnostic Tool(item NO.SH49), Xtruck(item NO.SH27-C), DPA5 (item NO.SH47 and SH47-B)? 
What is their difference?

A10: both of the three truck scanners are powerful, good quality, best-selling,but there are some differences among them: 
1) supported truck models: Xtruck(item NO.SH27-C)and DPA5 (item NO.SH47, SH47-B) mainly work with American trucks, 
WAS Multi-Diag Truck(item NO.SH49) mainly work with European trucks. 

2) Function: their function is almost the same, mainly support diagnosis and basic programming for a part of trucks, 
for example: Xtruck support program for Cummins

Write a Review
* Rating:
    Please select rating stars.
* Your First & Last Name:
* Your E-Mail Address:
* Review Detail:
*Verification Code:
      0459    No right? Get a new Verification Code
 
Tell us what you think about this item and share your opinions with other people. Please make sure your review focuses only on this item. All reviews are moderated and will be reviewed within two business days. Inappropriate reviews will not be posted.
After-sales questions and issues: Contact our Customer Service Department. (A customer representative will get back to you).
Please Sign In first if you want to later edit or manage reviews uploaded by yourself.
Bookmark It